PJCC Policies
Find out more about the PJCC policies.
Questions for the PJCC?
Do you have any questions on policies, benefits, membership information, or anything else? If so, please contact us at:
- membership@pjcc.org
- Phone: 650.212.PJCC (2701)
Program Refund Policy
Series Courses
To receive a 100% refund, written requests must be received
at least one week prior to the first class. To receive a 75%
refund, written requests must be received at least one day
prior to the first class. To receive a 50% refund, written
requests must be received at least one day prior to the
second class. Refund requests made after one day prior to the
second class will not be accepted, and no refund will be
granted.
Individual Classes
To receive a 100% refund, written requests must be received at
least one week prior to the class. To receive a 75% refund,
written requests must be received at least one day prior to the
class. Refund requests made after one day prior to the class
will not be accepted, and no refund will be granted.
Aquatics Refund Policy
To receive a 100% refund, written requests must be received at
least one week prior to the first class. To receive a 75% refund,
written requests must be received at least one day prior to the
first class. Refund requests made after the first class will not be
accepted, and no refund or credit will be granted.
Refund requests must be made in writing to:
PJCC Program Registration
- Attn: Refund Requests
- 800 Foster City Blvd.
- Foster City, CA 94404
Refunds are computed from the date
written notice is received. Refunds will appear as credits on
PJCC house accounts immediately after being processed. Refunds may take 5 - 7 business days to be processed. There will
be a $10 processing fee for refunds made by check or credit
card.
The PJCC is not responsible for providing makeup classes or
issuing refunds for programs missed as a result of illness,
travel, emergencies or other events beyond the control of the
PJCC. All classes are subject to minimum enrollment. The PJCC
reserves the right to cancel classes by refunding all fees where
the minimum enrollment is not met. The PJCC reserves the
right to close facilities for maintenance, change rooms for best
utilization or substitute teachers when necessary. Programs
such as Early Childhood Education, Camp, events, trips and
tours are subject to their own cancellation and refund policies,
which supersede those policies stated above. Please contact
individual departments for specific departmental policies.
